How to Fix Your BBB Reputation

bbb reputation fix image

Is your Better Business Bureau Reputation Unfairly Harmed?

Many people have heard of the Better Business Bureau, or, before, but the actual workings of the organization remain a mystery to them. Although has the air of a governmental organization, it actually is a group that was formed by the very companies that make up its membership. It is a corporation funded by the dues that businesses pay to become members. For payment of their dues, the businesses are allowed use of the BBB logo as well as provided with arbitration services to facilitate customer complaint resolution.

Although many people think the BBB is completely objective, many member companies are upset about negative ratings attributed to them and wish to fix their BBB online reputation.

We Recommend:

There is only ONE way to manage your reputation online. Click Here .

TIP: Make sure you stay objective in all online discussions and consumer feedbacks.

The goal of is to provide a place where consumers can register complaints about businesses they have patronized. Appropriately, these complaints usually begin with a customer's negative experience. provides a link where customers can initiate the complaint process. will allow the company in question to make restitution after a complaint is filed, and in many cases this is how complaints to are resolved, as companies would rather quietly take care of a complaint than allow it to become part of their permanent record on itself has faced a good deal of criticism, however. In order for a business to get access to the mediation services they provide, they must be dues-paying members of Thus, it can be argued that they are not neutral in these negotiations. Nevertheless, uses the complaints and the status of their resolution to give the businesses on their site a letter grade ranging from A+ to F. Needless to say, if a business receives a low grade on the website, it can hurt their reputation and future customer base.

So, what can a business do about a potentially bad letter grade at The first option is to try to resolve the complaint through If, however, you find this to be at an impasse there are several other options.

First, expand your web presence. In order to combat any potentially negative internet press you might receive, make sure you have a strong positive presence to combat it. One way to do this is to establish yourself on sites like Facebook, Twitter, and This provides you with a forum to respond to complaints, as well as a means to promote the positive aspects of your business on a daily basis.

If you find that your reputation is still in danger, sometimes it's worth recruiting the help of a professional. There are now several affordable firms that specialize in improving and maintaining your online reputation. These companies won't fill the web with false positive information about your business, but instead will help you with search engine optimization and other techniques that cause the negative reviews to not come up first when someone searches for your business.

The face of doing business is changing. While customers used to feel empowered when they came to your front desk and complained, now they are increasingly more probable to do so anonymously. In order for a business to be successful, it's essential to have strategies in place that allow you to manage negative internet press.

Want a chance to file a complaint to demand removal, retraction or edit of posted content or bbb ratings? See below:

Our Recommendation >>

Choose the quickest, most cost effective method of managing your BBB online reputation by clicking here.

Home | fix my yelp ratings | fix my BBB reviews

DISCLAIMER: The material in this site is intended to be of general informational use and is not intended to constitute legal advice or recommended legal action.

All Rights Reserved © by the fix my online reputation